April 2025 Provider News - Bonus Edition
Date: 04/22/25
In this issue:
- Behavioral Health - Apple Health provider notification of notice of changes in services at Columbia River Mental Health Services, BHA Fee Schedule from Coordinated Care
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Behavioral Health
Apple Health provider notification of notice of changes in services at Columbia River Mental Health Services
We are writing to let you know about an important and optimistic update regarding Columbia River Mental Health Services (CRMHS). While CRMHS has made the decision not to reopen their Hazel Dell and Options (Esther Street) sites, there is encouraging news: they have begun gradually reinstating several of the outpatient services that were previously paused.
CRMHS has announced that these services, including those once offered at Hazel Dell and Options, will be reintroduced at the Battle Ground and Vancouver (Main) locations to ensure continued support for the community.
To keep up to date with the status of services provided by CRMHS, you can call them at 360-993-3000 or visit crmhs.org.
Resources
We understand these changes present challenges for the community. We have gathered information and resources to support providers during this challenging situation.
Apple Health (Medicaid) coverage with a managed care plan
The Health Care Authority (HCA) encourages impacted providers to support affected clients as capacity allows. Providers can visit this page to identify referral options for continued care.
Apple Health coverage without a managed care plan
Providers for clients on Apple Health coverage without a managed care plan (also called fee-for-service) may contact the Apple Health Customer Service Center at 1-800-562-3022.
Other insurance
Providers for clients with another insurance provider may contact the customer support number on the back of their insurance card.
Washington Partnership Access Line (PAL)
Primary care providers can contact the Washington Partnership Access Line at 1-866-599-7257. This line is operated by Seattle Children’s Hospital and supports primary care providers with questions about children’s mental health care such as diagnostic clarification, medication adjustment, or treatment planning.
BHA Fee Schedule from Coordinated Care
Please visit the portal to see updated BHA Fee Schedule from Coordinated Care. A pdf version will also be sent out with the faxed version.
This update reflects our ongoing commitment to aligning reimbursement with the evolving needs of behavioral health services while supporting the valuable work you do in our communities. The revised fee schedule is updated automatically for reimbursement for those providers on the BHA Fee Schedule. We encourage you to review the updated schedule for any questions you may have. As always, we appreciate your partnership and dedication to delivering high-quality behavioral health care to our members.