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How to Use Your Member Benefits

Date: 07/13/18

Here at Coordinated Care we try to give you great services. Our programs include Safelink, Start Smart for Your Baby, and our 24-Hour Nurse Advice Line.

SafeLink Phone Program

Coordinated Care is happy to work with SafeLink Wireless®. Together, we can offer Coordinated Care members a wireless phone plan. With SafeLink, you’ll have unlimited calls and texts to Coordinated Care Member Services!

Some benefits of the SafeLink Phone Program:

  • No limit on text messages
  • A free phone with 250 minutes per month
  • Free calls to Coordinated Care and to our 24-Hour Nurse Advice Line that do not count toward your 250 minutes
  • Coordinated Care staff to talk to 24-hours a day
  • Low-cost minutes to buy at $0.10 a minute

Visit the SafeLink website to apply online. Call 1-877-631-2550, or complete an application and mail to:

SafeLink Wireless®
P.O. Box 220009
Milwaukee, OR 97269-0009

Start Smart for Your Baby® (Start Smart)

Having a baby? Start Smart is a program dedicated to helping women and families have a safe, happy, and healthy pregnancy. Below are some of the benefits of the Start Smart program:

  • Receive helpful advice and reminders with Text4Baby on your phone
  • Stay active during with our Smart Steps Walking Program. You’ll receive a free step tracker
  • Receive a no-cost car seat after you fill out a Notice of Pregnancy (NOP) form (must be completed six weeks before your due date)
  • Receive breastfeeding support and a free breast pump
  • A case manager who will help guide you  

Are you pregnant? We would love to know! Call Coordinated Care at 1-877-644-4613 (TDD/TTY 1-866-862-9380) or Login online to your Coordinated Care Account to fill out a Notification of Pregnancy (NOP) form.

24-Hour Nurse Advice Line

Have you ever needed an answer to a health question right away? As a Coordinated Care member, you now have the 24-Hour Nurse Advice Line. Registered Nurses are here to take your call any day, at any time. Call 1-877-644-4613 (TDD/TTY 1-866-862-9380) and say "Nurse" to be connected.